Simon Tonks

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Internal Account Manager - Tool Hire

Ref #: ST134
Simon Tonks 17/03/2021
Location: Manchester Not Disclosed Manchester
Salary: Competitive Basic £
OTE: £30k+
Type: Permanent
Seniority: N/A
Date: 17/03/2021
Internal Account Manager - Tool Hire

Job Title - Internal Account Manager

Hours - 8am - 5pm (Mon-Fri)

Location - Manchester

Salary - £22k - £24k (OTE approx £30K uncapped)

We have and exciting opportunity for an experienced Account Manager to join the team within a national company. The client is looking for a pro active and motivated individual to join a small team of account managers in managing and growing a portfolio of accounts.

The main parts of the role include:

  • Increase revenue of allocated existing accounts via the development of strong relationships with the customers and working to targets.
  • Identify target account opportunities for field sales team.
  • Maintain a high level of customer care at all times in adherence to customer SLA’s & KPI’s.
  • Completion of CRM system with call activity and relevant information.
  • Ensure effective call back planning to contact all customers.
  • Thorough preparation prior to all calls and clear objectives established utilising Business Intelligence information in CRM system.
  • Develop full understanding of products and legislation as required.
  • Applying knowledge of the features and benefits of specific products to help drive improved pricing and differentiate the company from its competitors

REQUIREMENTS

  • Good verbal and written communication skills
  • Can demonstrate the ability to influence
  • Highly motivated and adaptable
  • Proven ability to work under pressure
  • Good sales acumen
  • Excellent customer service skills
  • Strong negotiation skills
  • Organisational skills
  • Handling difficult situations
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