Game Designer

US Studio Developing An In-Alpha MMORPG Title -
March 2021 - Present
Senior Game Designer / Production Manager - Jan 2022 - Present

• Provided creative direction for NPC populations, level design and layout, loot and reward structures, narrative design, character modeling, and armor and armor-fitting systems. 
• Designed and implemented classic-era MMORPG combat systems, including core combat formulas and gameplay loops, abilities for 12 player classes, and NPC abilities and loadouts, and associated VFX. 
• Utilized logic graphs and custom scripts to design and implement NPC boss encounters, and to create behavioral logic to influence distinct NPC awareness and reactions to environmental factors and player actions. 
• Designed supporting back and front-end systems including ability creation tools, NPC faction assignment tools, spawn rulesets, loot tables, character customization, death and death penalties, climates and atmospheres, and equipment-appearance customization (transmogrification). 

Associate Game Designer / Production Assist -
March 2021 – January 2022 

• Designed the framework for non-linear quest delivery and player progression supporting a more engaging gameplay sphere. 
• Developed prototypes for combat system refinements including NPC awareness and ability cadence, player actions-per-minute and downtime, entity state manipulation, and attribute weights. 
• Authored and implemented quests, NPC dialogues, and rare NPC spawns and loot. 
• Developed prototypes for new player on-boarding. 

Healthcare Insurance Provider's Platform -
December 2014 - March 2021
Director, Provider Data Management - January 2019 - March 2021

• Served as Product Owner in the implementation of vendor-based directory-accuracy solutions, including requirements gathering, process architecture, and workflow to facilitate the monthly automated processing of over 300,000 lines of returned data. 
• Initiated and oversaw the development of a centralized Confluence wiki for 5 distinct provider teams, increasing interdepartmental communication and improving the accessibility of documentation and historic decision-making. 
• Served as Domain Lead of Provider Data in Data Governance initiatives, organizing activities around glossary expansion, data profiling, and process flow documentation. 
• Designed the process flow architecture and reporting requirements for the submission, triage, and lifecycle-tracking of provider configuration work items through ServiceNow, facilitating timely tracking and processing over 1000 tickets per week.

   
Manager, Provider Data Management - 
March 2017 – January 2019

• Developed staffing models and resource calculations to demonstrate ongoing needs and obtained budgetary approvals to grow team by 75%, with justifications for regular team expansions to meet the demands of year-over-year increases in work volume. 
• Identified long-standing discrepancies in critical automated processes and coordinated across Credentialing, Contracting, and IT departments to build and implement long-term and retroactive resolutions. 
• Consolidated and streamlined life cycles throughout the provider configuration division to improve inventory monitoring and reduce processing time by up to 50%. 
• Provided subject matter expert guidance and designed workflows in support of new product implementations, regulatory requirements, and changes to billing structures. 

Team Lead, Provider Data Management -  
December 2014 – March 2017 

• Designed and implemented new tracking mechanisms and workflows to enable reporting on staff productivity and inventory trends, as well as to support auditing and retrieval of data change justifications. 
• Streamlined resources and workflows to reduce outstanding inventory from 45+ day turnaround times to consistent, 5-day service-level agreements, and creating opportunities for additional projects and training to facilitate staff career growth.  
• Implemented daily automation scripts to identify configuration errors, improving average data quality to a 95%+ threshold, reducing provider complaints and disputes, and reducing propagation of erroneous data. 
• Established new training modules to expand team technical skills and growth in reporting and change-management. 

Education

Game Design Diploma 
B.A. World History / Arts

Skills

Languages
C# | C++ | Python | HTML | CSS 
 
Engines

Unity
Unreal
Construct 
 
Workflow

JIRA
Confluence   
ServiceNow 
 
Office / Admin

Word
Excel
Powerpoint 
 
Media

Photoshop
Illustrator 
AfterEffects
Premiere Pro