Terry Burns

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Enterprise Customer Success Manager

Ref #: CSM-SG
Terry Burns 25/02/2022
Location: Singapore Not Disclosed Singapore
Salary: $100,000-$120,000 £
OTE: $110,000-$132,000
Type: Permanent
Date: 25/02/2022
Enterprise Customer Success Manager

Has a certain ad ever caught your eye while you're busy scrolling through your phone that has made you stop to see what it's all about?

That ad may have been created by our client, who has helped brands such as Nike, Lego, Tripadvisor, CNN create. Digital advertising has to fit specific criteria on each platform which can take hours, weeks & even months to create. Our client makes moving the manual processes of creating these campaigns more cost-effective & out the door a lot sooner than your traditional techniques.

About the client

  • 300 employees worldwide
  • Pre IPO
  • Ranked in the top 50 software products in the world
  • High performing APAC team

About you

  • Minimum 3 years experience in a customer success role
  • Managing a portfolio of accounts between 20-30
  • Experience with managing upsell & retention quotas
  • SAAS experience, ideally MarTech or AdTech
  • Must be a citizen or PR of Singapore
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