Terry Burns

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Customer Success Lead

Ref #: CSM
Terry Burns 15/08/2021
Location: Sydney Not Disclosed Sydney
Salary: $220k 80/20 split £
Type: Permanent
Seniority: N/A
Specialisms: Marketing Technology, Account Management,Retention & Renewals
Date: 15/08/2021
Customer Success Lead

Working with a Gartner leading (5+ years) MarTech vendor looking for a CSM lead in Sydney to join the team as an IC, with the vision to build out a team in the next 6-12 months.

The role

  • Focused on retention and up-selling
  • Implementing your own best practices and strategy on account retention
  • Managing Enterprise accounts (FSI, Telco, Public Sector)

What's in it for you?

  • Truly inspirational leadership
  • Opportunity to build a team
  • Huge focus on culture and employee happiness
  • Joining a Gartner Leader

About you?

  • Experience working across Enterprise software (Ideally Marketing related)
  • 10+ years experience in account management/customer success - Meaning you' 've been measured on retention and up-sell
  • Vision and the confidence to be able to hire and lead a team

If you think it's worth a quick call, please give me a call on +61 474 152 239 or apply below.

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