My client is a Global Digital Agency and leader in innovative marketing & website design for some leading independent businesses around the world.

Due to their growth and success, they are building their Client Services Team and looking for a Client Services Manager to work alongside the Creative, Content, Project Management and Sales Team to own and manage the client relationship across a portfolio of clients.

Responsibilities.

Client account planning to nurture existing client relationships to deliver storytelling strategies and success, alongside the upselling of new products & services

You will manage the day-to-day relationship and development of your client base, seeking to understand client goals, KPi’s and pain points, positioning the agency to deliver client marketing objectives through their storytelling.

Be the primary client relationship manager/point of contact for a share of their clients

Day-to-day management of client businesses requests and ensuring all actions are carried out

Monitoring budgets, contract terms and deliverables

Being proactive in finding and proposing added value and new business opportunities

Client account planning to nurture existing client relationships to deliver storytelling strategies and success, alongside the upselling of new products & services

Location High Wycombe

Salary £24,000 - £32,500pa

The ideal candidate will have previous experience working within a digital creative or content marketing agency, or client facing-role and a passion for digital platforms and technology.

Please get in touch with sarah@cpi-selection.co.uk