Overview:
National award-winning professional with 9-years of experience in Product Management & development in IT HealthCare & Life Sciences
In her current position she has...
- Developed the product vision and roadmap for a role-based work management tool that is powered by microservice integrations and process automations to optimise the end-to-end client service request process, reduce TAT, and adhere to the client SLA’s.
- Created user personas & aligned cross functional stakeholders by strategic story onboarding and service mapping exercises to understand the current customer journey and define ideal customer experience
- Designed the initial wireframes, set the product OKR’s and recommended release level plan of action based on immediate opportunities for incrementally scaling the product to reach the end state vision. Onboarded 750 users in MVP version
Engineering- Gold Medallist & MBA- Merit Scholarship winner
Notable Achievements:
- Reduced the number of process stages from 64 to 8 in Cardiovascular drugs(Atorvastatin & Ramipril)
- Saved $11 MN by technically validating and presenting the zero impact of solvent re-usage in drug mfg