Simon Tonks

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Senior Hire Controller

Ref #: JM293
Simon Tonks 12/10/2021
Location: Leeds Not Disclosed Leeds
Salary: £36,000 £
OTE: £37,500+
Type: Permanent
Seniority: N/A
Date: 12/10/2021
Senior Hire Controller

Company – Leading construction services company

Job Title – Senior Hire Controller

Location – Leeds

Salary - £36,000 + bonus

We have and exciting opportunity for a Senior Hire Controller to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to work on a busy hire desk as well as managing the Hire Desk Team. The main parts of the role include:

  • To lead a small team in a fast paced environment
  • Ensure all hire transactions and admin tasks are undertaken efficiently and in line with company procedure and customer requirements.
  • You will Assist the Line Manager with gathering and collating management information.
  • Review the performance of your direct reports and manage the team effectively ensuring development plans are in place for team members.
  • Ensure optimum service levels are achieved through effective working relationships with customers and responding to customer queries in a timely manner.
  • To proactively work jointly with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis
  • Maintain an effective and positive relationship with customers and other depots/ departments

REQUIREMENTS

  • Team management experience is essential
  • Experience in the hire industry is preferable
  • Excellent customer service and communication skills
  • Excellent telephone manner
  • You must be reliable, punctual and enthusiastic
  • You must be well organised
  • The successful candidate will need to be self-motivated and proactive
  • Team player

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