Simon Tonks

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Hire Controller - Plant Hire

Ref #: ST131
Simon Tonks 12/03/2021
Location: Harrogate Not Disclosed Harrogate
Salary: £22,000 - £25,000 £
Type: Permanent
Date: 12/03/2021
Hire Controller - Plant Hire

Company - Leading construction services company

Job Title - Hire Controller

Location - Harrogate

Hours - 8.00am-5.00pm Monday to Friday

Salary - £22,000 - £25,000 per annum

We have and exciting opportunity for a Hire Controller to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to work on a busy hire desk. The main parts of the role include:

  • First point of contact for customer enquiries
  • Responsible for receiving orders (On-hires) and requests for collections/ off hires
  • Calculating and supply of quotes
  • To demonstrate and maintain an understanding of the product range in order to sell the key benefits to customers
  • Planning transport for deliveries and collections
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
  • To proactively work jointly with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis
  • Maintain an effective and positive relationship with customers and other depots/ departments


  • Experience in the hire industry is preferable but not essential
  • Excellent customer service and communication skills
  • Excellent telephone manner
  • You must be reliable, punctual and enthusiastic
  • You must be well organised.
  • The successful candidate will need to be self-motivated and proactive.
  • Team player
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