Ref #:
ST131
Simon Tonks
12/03/2021
Location:
Harrogate
Not Disclosed
Harrogate
Salary:
£22,000 - £25,000
£
Type:
Permanent
Seniority:
N/A
Date:
12/03/2021
Hire Controller - Plant Hire
Company - Leading construction services company
Job Title - Hire Controller
Location - Harrogate
Hours - 8.00am-5.00pm Monday to Friday
Salary - £22,000 - £25,000 per annum
We have and exciting opportunity for a Hire Controller to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to work on a busy hire desk. The main parts of the role include:
- First point of contact for customer enquiries
- Responsible for receiving orders (On-hires) and requests for collections/ off hires
- Calculating and supply of quotes
- To demonstrate and maintain an understanding of the product range in order to sell the key benefits to customers
- Planning transport for deliveries and collections
- Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
- To proactively work jointly with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis
- Maintain an effective and positive relationship with customers and other depots/ departments
REQUIREMENTS
- Experience in the hire industry is preferable but not essential
- Excellent customer service and communication skills
- Excellent telephone manner
- You must be reliable, punctual and enthusiastic
- You must be well organised.
- The successful candidate will need to be self-motivated and proactive.
- Team player