Simon Tonks

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Hire Controller

Ref #: ST236
Simon Tonks 07/07/2021
Location: Halesowen Not Disclosed Halesowen
Salary: £27,000 - £31,000 £
Type: Permanent
Date: 07/07/2021
Hire Controller

Company – Leading construction services company

Job Title – Hire Controller

Location – Halesowen

Salary - £27k - £31k / annum + benefits

We have and exciting opportunity for a Hire Controller to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to work on a busy hire desk. The main parts of the role include:

  • First point of contact for customer enquiries
  • Responsible for receiving orders (On-hires) and requests for collections/ off hires
  • Calculating and supply of quotes
  • To demonstrate and maintain an understanding of the product range in order to sell the key benefits to customers
  • Planning transport for deliveries and collections
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
  • To proactively work jointly with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis
  • Maintain an effective and positive relationship with customers and other depots/ departments


  • Experience as a Hire Controller or within the hire industry
  • Excellent telephone manner
  • You must be reliable, punctual and enthusiastic
  • You must be well organised.
  • The successful candidate will need to be self-motivated and proactive.
  • Team player

We welcome approaches from candidates interested in Hire Administration, Hire Desk Manager, Branch Manager, Depot Manager and Foreman roles.

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