ROLE PROFILE
Network Engineer Role Title
Department IT
Location: Reading
We are proud to be market leaders in our chosen areas of expertise, we embrace innovation, are focused, and strive to be the best we can be.
We know how important it is that we respect and support one another and collaborate as one team.
We are one team, building trust and enduring relationships with our colleagues, customers, and suppliers. We champion renewable energy and are committed to having a safe environment in which to work and looking after our local communities where we work, causing no harm to our environment.
We truly value and understand the importance of people in our organisation and this is reflected in our achievement and retention of the Gold Standard - Investors in People accreditation.
Come join us on this incredible journey.
Purpose
We are seeking a Network Engineer to be part of the IT team. The postholder will provide operational and technical IT support to Site Router and Network infrastructure of the organisations solar and battery sites.
To be available in the Reading office for any on-site hardware or software support as needed, and available to attend remote sites and company locations, as necessary.
Key Accountabilities & Responsibilities
◼ You will be responsible for the WAN, LAN, Wi-Fi, Remote access solutions in terms of security, patching and operations.
◼ You will play a key part in maintaining and enhancing the connectivity from the network at 127 solar power and battery storage sites to organisations offices and Azure cloud.
◼ Travel as needed to organisations solar power and battery storage sites for maintenance, installation and improvement activities
◼ Install, configure and maintain layer 2/3 network equipment and 4G/5G Routers, Satellite, Switches connectivity on sites Form Template FO-QA-801a Rev.1.0 Issued By: Compliance Manager First Issue
ROLE PROFILE
◼ Work closely with other members within the department, troubleshoot issues, undertake regular infrastructure audits/housekeeping, and assist with project delivery.
◼ Install and configure communications software on network attached devices. Provide network advice to other systems support staff, systems analysts, application end users and project personnel
◼ Configure and maintain network security appliances such as firewalls
◼ Plan configurations of new equipment and reconfiguration of existing equipment to standardize the network landscape
◼ Implement necessary security restrictions on network devices in compliance with organisations IT and Security policies
◼ Be a key player in implementing a 24/4 network monitoring platform with proactive management capabilities
◼ Monitor network performance and carry out capacity planning of network services as the company grows
◼ Develop and maintain network diagrams, documentation, standards, including work instructions and configuration backups
◼ Work with IT management in areas such as DR and BCP, as well as penetration testing and other security related works
◼ Resolve or escalate incident reports and update documentation, as necessary.
◼ Other duties assigned by IT Manager and Head of IT.
Skills & Competencies
◼ Strong hands-on experience as a network engineer
◼ Experience of IP data networks, 4G/5G Routers, MIFI devices, WLAN
◼ Experience with managing Switches, Firewalls setup, configuration, backup & restore of all equipment configurations
◼ Managing sites Config setting in centralised repository
◼ Networking knowledge, IP addressing, LAN principles and design.
◼ Knowledge data infrastructure cabling.
◼ Knowledge or experience with backup and DR systems is desirable.
◼ A keen interest in cloud-based IT infrastructure and services is essential.
◼ Valid UK driving licence
Personal Characteristics
◼ Self-driven, ability to work autonomously and with minimum supervision, also within a team.
◼ Works well under pressure, achieving tight deadlines within a sometimes-demanding environment.
◼ Process-driven with excellent attention to detail, and keen to learn quickly.
◼ Excellent communication - clearly and effectively with both internal and external stakeholders.
◼ Excellent customer service management skills, in person as well as on the telephone.
◼ Commercially astute, able to identify key value drivers.
◼ Always upholds the reputation and values of the company.
Qualifications & experience
The ideal candidate should be approachable and have well-developed communication skills with a 'can-do' attitude. They need to have initiative as they will be working on their own most of the time, as well as being flexible to support requirements at remote sites, and locations.
◼ Keen Analytical and Troubleshooting skills.
◼ Ability to deliver on time and with quality.
◼ Clear Communicator to all levels of business.
◼ Proactively manage issues and take ownership of problems & resolutions.
◼ A positive attitude and a strong desire to learn and develop new skills.
Additional information Our Technology landscape is being transformed to be cloud-based to provide secure, scalable, reliable IT and OT systems for meeting the objective of accelerating the transition to net-zero.
We are a hard-working, approachable team with a whatever it takes attitude to address any challenges. We are excited to help our colleagues improve the productivity and efficiency of business processes by smartly leveraging advancements in technology.
