IT Support / Service Desk / Infrastructure Engineers, if you’re currently working for an IT services company or MSP in the East Midlands, your skills are in demand. So, why not take advantage of this, and move your career forward - better money, better hours, better training, better tech, more fun, and more laughs?

Now, you might have heard, but there is a new MSP in town, scaling faster than any other, doing things differently, and we think they’ll get you to where you want to be just that little bit faster.

They’re a tightly-knit team, passionate and supportive. There are no ivory towers or closed boardroom doors. The owners know everyone's names, in fact, they’re in all the appraisals, and the best bit is that their success hinges on you and how fast you can develop your technical skills and knowledge and get better.

With that in mind, every week you’ll receive technical training, you’ll work towards Microsoft / cyber certifications and be completely surrounded by teammates, that are all doing the same.

Rather than split their teams by 1st, 2nd and 3rd line, they’re building customer pods that contain skilled engineers that specialise in cybersecurity or cloud, or networking. In time, this will give you a technical focus for the future.

Why do they do it this way? They believe you’ll learn faster by being surrounded by coworkers from different technical disciplines, but their customers will also benefit from a more cohesive team structure. It’s exciting and it’s working….they’re winning so much business!

So, let's talk about the tech for a minute and your skill levels:

Right off the bat, we need people with a minimum of 24 months of industry experience. If you’re resetting passwords and adding users, taking and escalating calls, following scripts and moving things to other teams then you’re probably not quite ready.

We need engineers that are used to systems administrator levels of access. Technical troubleshooters at 2nd / 3rd line levels, a good broad understanding of desktop os / serverside active directory administration, M365 and an understanding of networking, patching and routing.

The technology that is embedded in the team is a thing of beauty. Using a combination of Microsoft Intune, with a state-of-the-art professional services platform (PSA), and a unified remote monitoring tool (RMM), alongside a dream document management system, this organisation is the epitome of efficiency and automation, which means their engineers are left to deal with issues quickly but it also provides time to build out on-prem to cloud technology solutions that enhance their client's businesses.

So why consider this role? Isn't it obvious?

Competitive Compensation:

They understand that your expertise and hard work deserve recognition. That's why they offer an industry-leading compensation package, ensuring that you are fairly rewarded for your exceptional skills and knowledge. They believe in paying their engineers above the market average, providing financial stability and peace of mind for you and your loved ones.

Continuous Growth Opportunities:

They are passionate about empowering their engineers to reach their full potential. Through regular training programs, certifications, and skill development initiatives, they create an environment that fosters continuous growth. You will have access to cutting-edge technologies, industry best practices, and challenging projects that expand your horizons and keep you at the forefront of IT innovation.

Supportive and Collaborative Culture:

They firmly believe that a positive and supportive work environment is essential for success. Their team is built upon collaboration, respect, and open communication. You will be part of a diverse and inclusive community, where your opinions are valued, and your voice is heard. They celebrate teamwork, encouraging you to share your ideas, contribute to decision-making processes, and shape the future of our organization.

Work-Life Balance:

They understand that a fulfilling career goes hand in hand with a healthy work-life balance. They prioritise your well-being and offer flexible working arrangements that cater to your individual needs. Their focus on work-life balance ensures that you have time for personal pursuits, family commitments, and self-care, fostering a happier and more motivated workforce.

Cutting-Edge Technology:

As an engineer, you will have the opportunity to work with the latest tools and technologies. They invest in state-of-the-art infrastructure and equip their engineers with the tools they need to excel. This commitment to innovation ensures that you stay ahead of the curve, enhancing your skills and expertise in an ever-evolving industry.

Join this incredible team

If you're ready to take your IT career to new heights, this is the place for you. They believe in paying our engineers better and treating them better because they recognise that their success is directly tied to yours. Join our team of dedicated professionals who are passionate about technology and committed to making a difference.

Get involved - first up, Simon Bucknell, dedicated recruiter will talk to you about your situation, technical skill levels and requirements. We’ll figure out which pod / technical discipline you’ll fit into. We’ll talk about what technical skills you’d like to build and if that all fits, we’ll introduce you to a Pod lead, who will explain more about the role, training, customers, technologies etc.

If all this works out, you’ll be invited to a meeting at their new site in Belper, Derbyshire. Belper is just a few miles north of Derby City Centre, but can also be accessed via A610 / A38 from Ripley, Alfreton, Sutton in Ashfield, Mansfield, Nottingham.