Simon Bucknell

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IT Operations / Project Manager - Apprenticeships

Ref #: SB/LM/8621787
Simon Bucknell 10/05/2023
Location: Derby, Nottingham Not Disclosed Derby, Nottingham
Salary: £40k - 50k per year Benefits £
Type: Permanent
Sector: IT
Seniority: Mid/Senior Level
Date: 10/05/2023
IT Operations / Project Manager - Apprenticeships

Are you a purposeful IT project or IT operations manager? Are you passionate about self improvement and learning and development, fancy using your IT skills to give something back to society.

For this role we’re looking for an experienced IT Manager who is looking for a new challenge, new purpose, new energy.

Fancy doing something in the IT industry that is totally new and different?

About the company

You will join the number one private IT apprenticeship business in the East Midlands, a wonderful company with an incredible reputation and culture. This organisation changes the fortunes of people from all sorts of backgrounds. They deliver an exciting range of IT apprenticeships covering IT infrastructure, software engineering and cyber security.

The role

Your remit will be to manage a lead this division of their company. That is projects, people, delivery, operations and customer and apprenticeship experience. This will take every ounce of your project management and leadership skills. You’ll use your stakeholder management experience and will also engage with employers looking to hire apprenticeships, sometimes for the first time.

The team

You will lead and support a team of trainers and mentors to ensure successful delivery of apprenticeships to maximise the achievement outcomes and deliver the performance expectations of employers, of IT and Digital apprenticeships across Levels 3 and 4.

You will take overall responsibility for the maintenance, monitoring and development of the successful IT and Digital apprenticeship curriculum and its delivery to the apprentices we train on behalf of employers.

This role encompasses the entire apprentice training journey from day one of engagement, throughout their training and to completion through End Point Assessment (EPA), you will be responsible for leading the trainer and mentor to achieve the successful completion with the apprentice.

You will manage the trainer and mentors through regular reviews, plan out the apprentice journey with the trainer and mentor and be the point of contact for all apprentice training curriculum updates that we enable the trainer to build their materials. At the end of the apprentice journey, you will be planning all EPA scheduling.

You will always consider and adhere to our company values: Collaborate, Innovate, Integrity, Service, Impact, Respect.



Responsibilities

  • To be the delivery lead on everything relating to training, people and quality, within the IT and Digital Apprenticeship Delivery Department.

  • Leading a team of trainers to design and deliver training programs within the professional services sectors of IT and Digital.

  • Leading a team of mentors to support the successful training programs within the professional services sectors of IT and Digital.

  • Be passionate about customer experience, working with the trainers and mentors to continuously deliver excellent training and mentoring services

  • Working with trainers, mentors and Awarding body to achieve timely completions and ensure all apprentices receive their certificate in a timely manner

  • Working with the wider business to develop the company’s quality processes and standards.

  • Continuous improvement of the companies IT and Digital training and development programs.

  • Work with other senior leaders to analyse operational process to identify skills gaps, knowledge gaps and training opportunities

  • Looking for new and innovative training methods and processes

  • Looking for new and develop innovative training courses for commercial non apprentice sector

  • Design and roll out a framework to measure the success of training and quality

  • Daily management of your team and conducting team meetings

  • Developing staff through monthly 121s and ongoing training and coaching

  • Adherence to HR guidelines

  • Presenting results to the senior leadership team

Package

Salary up to £50,000

25 days holiday

Pension

Hybrid / Derby or Nottingham Office

Find out more

Interested in finding out more, perhaps you’d like to discuss your suitability before applying? Please reach out to Simon Bucknell by connecting on Linkedin. Simon is very happy to discuss the role in detail

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