Job Title: Application Support Analyst with SQL
Company: Purposeful Digital Healthtech Business
Location: Just outside Derby, UK
Job Type: Full-time, Permanent, Hybrid 3 in 2 out
Salary: Cica £30,000
About the company:
This company improves peoples lives through delivering incredible private healthcare services. They do this through the use of digital platforms and software solutions that drive healthcare efficiency. Your team will be responsible for ensuring healthcare professionals have access to life savings systems that deliver pharmacy / patient information at the exact moment its needed! As a result they are proud of the work they do and are committed to making a positive impact on healthcare around the world.
They’re looking for someone who loves tech and people and if at all possible data, specifically working with data - SQL.
Let me help you to decide if your SQL skills are right for this role. Can you answer the following questions?
Can you give an example of a project or task you have worked on and how you used SQL to solve a problem?
What common SQL commands have you used before on recent tasks or projects?
Can you explain the difference between a primary key and foreign key?
How do you handle NULL values in SQL?
How do you ensure accuracy of SQL queries and resulting data? (Looking for answers around validating the data, using filters and testing SQL queries)
Still with me?
If you feel you have this level of SQL experience, either gained at university or work and would love to help people, work with amazing technology, solve problems I’d love to talk to you. Keen to explain why you’ll get a great feeling working for this company!
Key Responsibilities:
Provide first-line technical support to customers, resolving any issues or queries in a timely manner.
Troubleshoot and resolve application issues, working closely with development teams to resolve more complex issues.
Monitor and maintain system performance, ensuring that all applications are running smoothly and efficiently.
Assist in the development and implementation of new systems and applications.
Maintain accurate records of all support requests and resolutions.
Provide training to customers and internal staff on the use of applications.
Continuously improve processes and procedures to enhance the overall customer experience.
Requirements:
Degree or equivalent in a relevant field (e.g. Computer Science, IT).
Amazing communication skills and desire to work with people and tech
Strong analytical and problem-solving skills.
A knowledge of SQL databases and database management systems.
Experience working with application support and troubleshooting
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Positive and proactive attitude towards work.
Benefits:
Salary upto circa £30,000 - and benefits package.
Fantastic career opportunities leading in to business intelligence, data, development
Great learning and development opportunities.
Opportunity to work with amazing digital platforms and technology
The most incredible location, picturesque, ammenities good vibes
Friendly and supportive work environment.
Free on-site parking.
If you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you. Please apply with your CV and a covering letter explaining why you would be the ideal candidate for the role
