Rebecca Bannerman

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Trainee Customer Advisor

Ref #: JO0747
Rebecca Bannerman 24/09/2021
Location: Guildford Not Disclosed Guildford GU1 4UG
Salary: £18,000 - £21,000 per annum £
Type: Permanent
Date: 24/09/2021
Trainee Customer Advisor

Job title: Trainee Customer Advisor
Location: Guildford
Hours: Full time

Are you a confident communicator who is looking to start a career in a customer support role? If the answer is yes, then we have a wonderful opportunity for a hard working trainee customer advisor, with a can-do attitude, to join a fabulous company in Guildford, working on a shift pattern.

Main responsibilities:

  • Helping customers navigate their way around the website.
  • Understanding the customer’s IT setup using screen sharing tools to streamline their experience.
  • Ensuring every customer is treated as a VIP.
  • Making sure all customer contacts are responded to quickly and efficiently.
  • Digesting customer requirements and feeding this into the product team to help them keep building the business and products.
  • Ensuring the customers always end up happy.

This is a great opportunity to start your career with a company who offer a range of benefits and the opportunity to grow and progress.

For more information, please contact Amber Employment Services.

Amber Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.

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