This is one of our favourite clients to work with and having just placed our 12th person into the company, we have great track record with them!
There is NO COLD CALLING involved in this role and you will purely be dealing with inbound enquiries offering some of the Coolest, most trendy Co-Working and Virtual Office space across London.
Company Profile:
We offer some of the most creative, exciting and forward-thinking working communities in the UK and pioneered the concept of the shared workspace in Britain. Launched in 2003, when the global economy was beginning to be radically reshaped by new technology and new ideas. Our aim was to reconfigure the modern British workplace to bring it into line with a fast-changing world. Today, we have 17,000 members working across 30 buildings, 28 of which are in London, with more on the way. We house one of the fastest growing and most diverse workforces in Britain: app creators and advertising agencies; makers and media companies, financiers and foodies; artists and architects.
Key Responsibilities:
- Fully manage, convert, and transact memberships (Co-working and Virtual Office) enquiries
- Be the first point of contact for members and potential members by telephone, email or leads from the our website
- Qualify clients through analysis pre-call to learn about their business and potential needs
- Liaise with the prospective client and confidently qualify all leads and offer the best and most suitable solution for them
- Convert the enquiry to viewing stage through objection handling and detailed discussion around the our portfolio
- Work effectively as part of a team towards group KPI targets
- Liaise with third parties to book in viewings with the Building Manager / Member Host within the appropriate building
- Check all compliance documents received are in line with trading standards and company regulations
- Ensure clear handovers are in place for the building teams once client has signed up for a membership
- Manage each lead on the CRM system and become efficient in using system correctly for managing leads and report running
- Arrange follow-up conversations and viewings for each opportunity
- Respond to any existing member requests in your designated area including terminations, upgrades, downgrades and add ons.
- Support Sales Manager in forecasting to the Head of Product Sales
There is a pretty awesome benefits package included in this role including:
- 28 days holiday
- Pension scheme
- Group Life Assurance
- Private Healthcare & Critical Illness
- Season ticket loan
- Cycle to work schemes'
- Discounted gym memberships
- Perkbox access
- Free life-coaching and counselling if wanted
Please Apply on the left hand-side or contact me directly for further details.