Nathan Adams

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Head of Customer Success

Ref #: HCSBDL
Nathan Adams 08/09/2021
Location: Bournemouth Not Disclosed Bournemouth
Salary: £50,000 + bonus £
Type: Permanent
Seniority: Mid/Senior Level
Specialisms: Customer Success, Account Management
Date: 08/09/2021
Head of Customer Success

Are you passionate about customer success and customer retention?

Our client are a market leading E-Learning business with numerous different business ventures and now, due to their substantial growth, are looking to add a Head of Customer Success.

Our client are open to a variety of backgrounds, not just those from an education setting. With the key remit being you have extensive experience work customers/clients in a sector with complex and long sales cycles.

What we need:

  • Someone analytical who can add a great deal the future success of the business
  • Customer focused, with a passion for adding value
  • 5 years experience within a customer success position

What will you be doing?

  • You will be heading up and growing the Customer Success function of the business
  • Implement strategies alongside leaders in the business to help future proof the business
  • Work closely with sales leaders to help give and maintain the best possible service
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