Are you passionate about customer success and customer retention?

Our client are a market leading E-Learning business with numerous different business ventures and now, due to their substantial growth, are looking to add a Head of Customer Success.

Our client are open to a variety of backgrounds, not just those from an education setting. With the key remit being you have extensive experience work customers/clients in a sector with complex and long sales cycles.

What we need:

• Someone analytical who can add a great deal the future success of the business
• Customer focused, with a passion for adding value
• 5 years experience within a customer success position

What will you be doing?

• You will be heading up and growing the Customer Success function of the business
• Implement strategies alongside leaders in the business to help future proof the business
• Work closely with sales leaders to help give and maintain the best possible service