Michele Talbot

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Telesales Executive

Ref #: Telesales
Michele Talbot 14/06/2021
Location: Harlow Not Disclosed Harlow CM20 2LW
Salary: 20,000 £
OTE: £22,400 - £24,800
Type: Permanent
Seniority: N/A
Specialisms: Customer Service
Date: 14/06/2021
Telesales Executive

Consistent Recruitment are currently recruiting new team members for a leading hospitality distributor. This is for their Telesales team, if you read the word ‘Telesales’ and start to panic, chill out, let me explain.

This is not all outbound calls, it is inbound as well, in fact it is mainly inbound! You will be fully trained to manage your own customer base ensuring all orders are processed accurately while constantly upselling along the way to maximise customer spend.

You will be dealing with existing and maybe lapsed customers who will have already ordered from the company but for some reason have stopped.

?Duties are;

  • Providing excellent customer service
  • Dealing with queries relating to orders
  • Problem solving
  • Upselling relevant products to each customer to maximise spend
  • Order processing in a fast-paced environment ensuring an eye for detail
  • Quickly moving around the inhouse database to identify the correct products

Requirements;

  • Order processing experience (highly desirable)
  • Proven customer service background (especially from the hospitality industry)
  • Accurate data input experience
  • Fabulous communicator
  • Quick relationship builder
  • Motivated
  • Organised
  • Driven to achieve results
  • Ability to work in a fast-paced environment while providing a fantastic service on each telephone call

Benefits;

  • This is a fantastic organisation to work for, they develop their staff continuously and reward appropriately, there are a host of benefits here including;
  • 25 days holiday (amazing…) plus bank holidays = 33 days holiday
  • Starting salary of £19,000 increasing to £20,000 after successful probation
  • Monthly commission ranging from £200 - £400 per month currently
  • Fantastic environment with a very experienced Telesales Manager and Team Leaders
  • Employee discounts for company products plus external discounts also
  • Free parking
  • Pension
  • Commission
  • Extra incentives/commission
  • Employee of the month
  • Healthcare

Apply now to be considered.

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