Job Title: IT Support Technician
Location: Crewe
Duration: 9 months
Day Rate: £220 (Inside IR 35)
Skills: 1st line, 2ndline, Active directory, IT support, WMS, Windows Server, Networking, Telephony, Engineer, Mobile Device, PDAs ERP,SQL, Linux
Are you an adaptable IT professional ready to take on a dynamic role in a manufacturing environment? An exciting 9-month contract opportunity awaits for an IT Support Technician to join our manufacturing team in Crewe. We are seeking a versatile IT technician who can handle a wide range of responsibilities, from supporting systems and applications to assisting end-users. If you're not afraid to get your hands dirty and tackle various IT challenges, we want you to be part of our team. Join us and together we can ensure the efficient operation of IT systems, including our Warehouse Management Systems (WMS) in a fast-paced production environment where every moment counts!
Key Responsibilities:
React to and resolve technical issues promptly and accurately to maintain system efficiency.
Proactively engage with third parties to ensure the uptime and reliability of systems.
Provide IT services and support to both onsite and remote users, facilitating seamless business operations.
Offer full support for systems such as the warehouse management system, RRP system, B2B/B2C systems, Track and Trace, and connected software/hardware.
Efficiently troubleshoot issues and coordinate corrective actions.
Collaborate with third parties to address hardware and software issues as required.
Actively support ongoing business-critical projects, including detailed project planning, issue resolution, and stakeholder engagement.
Ensure the timely progression of change requests, maintaining project governance and adhering to IT policies and guidelines.
Desirable Skills:
Knowledge of Red Hat Linux.
Proficiency in Oracle/MS SQL databases.
Experience with ITIL practices.
Competence in managing mobile devices with Android/iOS.
Understanding of PLC communications in automated environments.
This 9-month contract offers you the opportunity to dive into a multifaceted IT role within a manufacturing team. If you're ready to embrace a diverse range of IT challenges, possess strong communication skills, and are motivated to learn and adapt, we encourage you to apply. Join us in Crewe and be an integral part of our team as we keep our IT systems running smoothly in a fast-paced production setting. Your drive and dedication are what we value most!
Skills: 1st line, 2ndline, Active directory, IT support, WMS, Windows Server, Networking, Telephony, Engineer, Mobile Device, PDAs ERP, SQL, Linux.
