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End User Support Technician (SC cleared)

Ref #: MN/EUST-SCOOP
Mia Noel 30/09/2021
Location: Milton Keynes Not Disclosed Milton Keynes
Salary: £350-£450 £
Type: Contract
Seniority: Mid/Senior Level
Specialisms: SC Cleared, Network, Servers, Infrastructure.
Date: 30/09/2021
End User Support Technician (SC cleared)

Our Client provides the technology that transforms the way we all work and live. They can’t wait for you to discover this for yourself as an Analyst, IT End Support Technician.
Responsibilities:

  • Deploy and support IT systems, including end-user laptops/desktops, computing servers, network equipment, voice and video hardware and mobile devices.
  • Respond to IT incidents, to perform incident resolution or, when needed, escalation to the appropriate group.
  • Execute software installation and deployment to computing systems.
  • Ensure security and policy compliance while performing technical tasks.
  • Contribute to technical documentation, knowledge articles, procedures & process definitions.
  • Perform emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes.
  • Contribute to IT projects as needed and as coordinated by the assigned project manager.

As the successful candidate, you will be responsible for delivering products and projects and providing technical support to a wide range of users and capabilities at all levels. Equally comfortable, confident and professional whether on the end of a phone or ‘hands-on’ at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels.

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