Are you ready to take a seat the top-table of a Pre-IPO Unicorn and play a leading role in creating a Global Powerhouse in digital security?
Are you at the top of your game in Sales & Customer Relationship Management and also able to bring a team of young and talented execs up to your level too?
Job Summary:
The VP of Sales and Customer Experience will be responsible for developing systems and processes to scale our account management and sales functions to ensure market share is retained as well as to drive product expansion into existing and new customers/markets.
Leading the client-facing teams globally; your mission is to ensure the company’s success through customer-centricity, professionalism, and commercial smarts.
What You Will Be Doing
● “Make everyone’s best better!” - Mentor the account management and customer success teams on customer-centricity, professionalism, culture, and commercial success. ● Develop relationships with Tier 1 clients and create strategies to maximize our value and expand GeoComply’s presence in their business
● Work closely with the Product team to “bridge the gap” such that your customer-facing teams can communicate the unique and important needs of our clients to ensure their needs are integrated into the product roadmap – and that our customers understand the benefits to them of those features.
● Responsible for revenue targets with the goal of developing short-term and long-term sales strategies including revenue forecasting
● Create connections for our clients across GeoComply’s customer-facing groups such as account management, customer success, training, onboarding, reporting/data analytics and fraud management.
● Create accountability by developing metrics and monitoring data, engagement, and performance; analyze changes to revenues/margins and drive strategic discussions and appropriate actions as necessary
● Guide clients through the process of identifying and selecting additional GeoComply’s tools and services
● Streamline resources and communications, create SLAs and best practices to ensure proper, engagement, records and service levels are maintained ● Understand the company’s overall strategies and purpose and align revenue strategies to ensure continual enhancement of company performance
About You
● High performance leadership. You enjoy supporting people to help them reach their full-potential and you are constantly looking for ways to be a better leader.
● Strive for excellence. You set high standards for your own performance as well as your team’s performance and are always looking for ways to improve.
● Accountable. You take responsibility for your actions and deliverables by following through on commitments and making sure others do the same.
● Problem-solving. You are able to identify issues, obstacles, and opportunities and then develop and implement effective solutions.
● Creativity. You are an original thinker and have the ability to go beyond traditional approaches.
● Exceptional communication skills. Whether it is written or verbal, people know what you mean, what you are asking for, and what is expected
Who we are
At GeoComply, we are the global market-leader for compliance-grade geolocation detection technology. We build innovative cybersecurity and anti-fraud solutions that strengthen consumer protection. We’re a critical piece of the security infrastructure for some of the world’s largest technology companies, helping them achieve regulatory compliance, fight location fraud and prevent digital crime. Our journey started in the US iGaming industry nearly ten years ago, and we're quickly expanding our business across multiple business verticals and geographies. Backed by one of the largest private equity firms and some of the top talent in the industry, we’re on a mission to empower the future of digital trust. We’re up to big things, and are looking for amazing people to join us! What’s in it for you Be a part of the next big tech success story. We have a high performing team with a strong bias for action, and we collectively strive for excellence in everything that we do. We know that our success depends on our team, so we deeply believe in investing in our people. We value your learning journey. Whether you are starting your career, looking to level-up your skills or applying your expertise to the growth of a pre-IPO tech unicorn, a career with GeoComply empowers you to find a learning path that sets you up for success.
We have a sizable learning budget for you to develop as a professional and as a leader. We've also partnered with Oxford University to deliver a totally customized learning experience to our emerging leaders. Diversity and Inclusion Diversity, inclusion and equity are at the core of who we are. They are central to our mission to build it bigger, build it better, and build it right. And we firmly believe that bringing varied perspectives to our work helps generate better ideas to solve the complex business problems that we’re collectively facing. We welcome applicants of all backgrounds, abilities, experiences, beliefs, and identities. If you require an accommodation to participate in the hiring process, please let us know in advance. Our Benefits Learning & Development Competitive Salary Vacation and Leave Practices We provide an annual budget equal to 1-months’ salary that can go towards professional or personal development. We are committed to providing our employees with a market competitive salary. We also perform an annual market review. We offer 4 weeks of vacation, 5 paid personal days, and a parental leave plan.
Equity Plan Health and Wellness Programs
Retirement Savings Plan
As employees of GeoComply, we’re all “owners”. Our unique equity and bonus plans give you the opportunity to share in our company’s success. Our benefits plan covers extended health, medical, dental, a Health Spending Account, mental health and access to our EAP program. We have a group RRSP matching program that starts at 3% and increases with years of service. Now What? Send us your resume and a cover letter. We can’t wait to meet you.
