Julie Rose

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IT Helpdesk

Ref #: JRRL276
Julie Rose 09/12/2021
Location: Orpington Not Disclosed Orpington
Salary: £19k per year £
Type: Permanent
Date: 09/12/2021
IT Helpdesk

Julie Rose Recruitment are looking for a bright IT Helpdesk trainee who is looking for a career in IT for their client in Orpington.

This company will put you through training courses and develop your career within IT support. Full training will be given by the IT Manager who is well established within the company. You will be providing Ms Word and office equipment support to the internal staff, some of which are at different locations.

This role would suit someone with a qualification or proven interest in ICT. This role is not IT hardware support, it is support for MS Office/Excel and printers etc. across a busy, successful department.

Full training given and paid for by this company.

Duties for the IT Helpdesk - Trainee

  • Assisting and resolving issues with computers and software used by internal staff in this company of about 100
  • Resolving issues with MSWord, Excel and PowerPoint and internal databases
  • The computer issues could be of a very basic nature or more complex - full onsite training given
  • There may be a possibility of travel to other locations to resolve IT issues
  • Liaising with internal staff
  • General office administration

Person specification for the IT Helpdesk - Trainee

  • We are looking for someone that has a genuine interest in IT
  • Must be eager to learn and maybe go on further IT training
  • Must have a demonstrable interest in IT such as A Level Computing or ICT or BTEC in computer studies or possibly a higher qualification such as a degree

Full training given for this role as an IT Helpdesk – Trainee and it’s a great first step into a career within IT.

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