Julie Rose Recruitment are looking for an enthusiastic Team Leader to join their client’s growing Customer Services Team. Someone who can champion a culture of professionalism and high standards of customer service. You will have experience of coaching and developing a team ideally in customer service, regularly providing feedback and carrying out one to one meetings. You will also review and update processes and procedures as well as support the Customer Services Manager with assigned project work.
Hours: Full time role, hours are 8:30am to 5pm with 45 mins for lunch and every other Friday off (wow !!!). 9 day fortnight!
Main duties for Customer Service Team Leader:
Person Specification for Customer Service Team Leader:
You will be joining a friendly and collaborative team. You will receive individual and team training to develop you into the role as well as support to achieve a Level 3 award in Financial Administration.
As well as an opportunity to work with talented people our client offers a competitive salary, life cover, pension scheme into which the company will contribute up to 10% of total earnings and a performance based discretionary bonus scheme.