Your overall goal within the business will be coaching and development of apprentices through the
Apprenticeship Standards, tracking their progression through the apprenticeship journey. You will work
alongside the employer to develop the plans for how and when the on-programme and end-point assessments
will be delivered and assess the apprentices progress towards the development of their knowledge, skills, and
behaviours. You will also work closely with the Service Delivery Manager, Quality and Curriculum Manager and
Sales teams to establish effective ways of learning to improve learner satisfaction and success rates.
The role will require you to adapt to different ways of working and establish individual learning needs and
identify best practices and bring individualism and personality to a standardised course. This role will entail
predominantly one to one coaching with apprentices. The company have harnessed the latest
technologies to provide a remote learning product that means our learners can benefit from all our training and
development programmes wherever they are. We are currently delivering a remote model of learning;
however, the role can also involve field work visiting the apprentices on their employment sites and getting to
know the environment they are working in.
There are 8 key areas of knowledge, skills, and behaviours that you will be coaching and training apprentices
? Introduction to Data Structures & the Analytics Cycle
? Databases with SQL
? Data visulisation with Tableau
? Dashboards & ETL Pipelines with Power BI
? Statistics, modelling & analytics with R
? Data Architecture & Governance
? Programming with Python
? Big Data
? Mongo DB
Having knowledge and experience in all the above areas is desirable, however knowing a vast majority of these
are essential. Upskilling in gaps in knowledge will be available to you.
Responsibilities by area of focus
? Motivate and encourage learning and development in your learners.
? At the start of the apprenticeship, review the contents of the standard with the employer and apprentice
and then negotiate and help to plan the projects and tasks that will be needed for the apprentice to meet
the standard in full.
? Engage with the employer and apprentice on setting new targets and refining the project plans as the
? Recording and reporting on activity on the E-portfolio system Aptem.
? Provide a good level of feedback for the summative portfolio which meets Ofsted and the apprenticeship
? Advise the IQA when a project has been completed and is ready for quality assurance.
? Prepare the apprentice for their end-point assessment interview by asking regular appropriate questions
that build on the skills as the apprentice progresses.
? Prepare the apprentice for their end-point assessment practical by observing demonstrations on the
apprentices’ practical skills, which will expand during the apprenticeship.
? Embed Maths and English Functional skills into the coaching sessions.
? Deliver and embed where appropriate topics relating to Health and Safety, Safeguarding, Prevent, Equal
Opportunities and other related Acts.
? Complete and distribute coaching reports and formal reviews as required during the apprenticeship.
? Coach apprentices in business skills by guiding, supporting, providing accountability and encouragement.
? To facilitate the enhancement of work performance, self-directed learning and personal development.
? Challenge and develop apprentice’s skills and abilities to enable them to achieve the best performance
? Be quick to problem solve and produce solutions to any learning or development barriers to apprentices.
? Recording and reporting on activity to management in a timely and professional manner.
? Communicating with the Apprenticeship team/Career Support team on candidates for concern.
? Receiving and reviewing feedback from employers and/or learners.
? Briefing the candidate about the responsibilities, and behavioural practices within their role.
? Actively developing new initiatives and training methodologies to impact candidates learning.
? Ensuring that the company Training is perceived within the market as a high-quality provider of Apprenticeships
solutions to both candidates and clients alike.
? Ensure best practices and be aware of Health and Safety, Safeguarding and Equal Opportunities and
? Highly motivated, persuasive, persistent, and patient.
? Be professional, have a mature personality and be able to gain people's confidence and put them at ease.
? Experience in developing learner progression through a series of learning stages.
? Team player – willing to contribute to the business unit and not solely focused on their own personal
? This role is heavily focussed on training, assessment, reporting and development. The ability to provide
effective feedback is essential.
? Excellent communicator.
? Good initiative.
? Have good administrative skills, be flexible, adaptable and be able to cope under pressure.
Key Technical Skills:
? Experience in a Data Analyst role for a minimum of 1 year is essential or any other relevant industry
? Experience in learner/employee development is essential.
? Relevant qualifications in Data Analytics are desirable, ideally at degree level.
? Knowledge and experience of using either SQL, Python or R is essential.
? Net Promotor Score.
? Compliance within Operation remit to PFA standards.