Our client is one of Europe’s leading retail marketing agencies. Working with a range of brands to service their instore point of sale, direct mail and creative marketing needs, they truly are a market leader. Due to a passion for the environment, they are now looking to hire a head of sustainability to work group wide reducing co2 emissions and implementing sustainable materials wherever possible in their product range.

Responsibilities

• Work with the Director of Customer Experience to refine and launch our new sustainability proposition and client audit process with our existing client teams
• Develop a set of processes and supporting documentation
• Continue to develop the overall sustainability proposition in line with market/client challenges
• Working closely with the global direct supply chain team to establish relationships with key suppliers from a sustainability perspective
• Work closely with the global direct supply chain team to establish a library of sustainability information/statistics/materials/sustainable innovations
• Establish working relationships with key industry specialists
• Build relationships with the client services teams at all levels and across all client sectors
• Develop service-line/product specific content – i.e. Direct mail, POS etc - – with support from marketing
• Develop sector specific content to support client services (such as store visits looking at materials etc) – with support from marketing
• Produce key metrics to demonstrate effectiveness of sustainability client audits
• Provide information for use in case studies from successful client audits/projects
• Develop basic understanding of the client ESG/environmental targets so that we can align to them
• Support with the development of the group’s ESG report
• Gain a detailed understanding of the group’s environmental targets and statistics
• Work with the Business Intelligence team to develop a set of sustainability focused reports that work for our managed services clients
• Work with the wider sustainability teams to achieve gold/platinum Ecovardis status
• Gain a thorough understanding of the background and benefits of being members of Ecovardis/Terra Carta etc – and introduce any other professional bodies/accreditations to the group
• Keep Director of Customer Experience regularly up-to-date with current projects and client services conversations/developments
• Work directly with the client services teams to manage audits and gather current specification data and research alternatives with our supply-chain to them present back to our clients
• Understand the commercial impact of alternative suggestions and be confident in discussing these with the client
• Populate audit information into an group presentation templates
• Attend internal and external meetings when required ensuring that perception of an efficient pro-active department

Experience Desired

• 5 years’ experience in the print industry (ideally, this is not a deal breaker)
• Excellent verbal and written communication skills
• Self-driven with proven strong organisational & administration skills with the ability to be delivery focused
• Able to prioritise and manage workloads
• A people person, receptive to change, proactive and able to use initiative