Our client is one of the Europe’s leading names in end-to-end marketing services. The provide clients a one stop shop from point of sale, creative services, direct mail, digital display marketing, mail, merchandising, content, and print services. Due to growth they are looking for an account manager or aspiring account executive to help look after the instore POS & print for a leading global name in telecoms.

You will be part of the customer service team managing the production of marketing campaigns.

We are looking for someone who is…

A highly motivated, adaptable and proactive individual that will bring drive and enthusiasm. Great at relationship building and communicating with people at all levels.

Process orientated, highly organised and able to multi-task. Confident and presents themselves professional at all times. Calm under pressure and has a pro-active work attitude.

Able to understand, recognise and deliver on time, meeting our client’s deadlines. A problem-solver and strategic thinker.

Experience

Experience in retail sector would an advantage but not essential. Can demonstrate development of existing customer relationships.

Excellent computer skills, to manage data contained within Excel and other programs. Managing marketing and / or point of sale briefs from concept to distribution, across multiple countries.

Experience in basic print techniques, materials and print finishes would be advantageous.

Key responsibilities

• Operate within the framework of our contract.
• Day to day management of Marketing briefs including the design, artwork, print, fulfilment and distribution of each campaign.
• Ensure briefs are created and delivered to our production teams, clearly, on time and with commercial clarity.
• Manage and track campaign CPA’s and KPI’s, while managing any risks with your line manager and the customer appropriately.
• Identify requirements and solutions to provide legendary customer service.
• Deliver exceptional personal and team service, from attending production meetings to system/process enhancements.
• Check all POs are raised by the client and provided to head office for timely billing.
• Use management information systems to facilitate daily workflow.
• Embrace our management information systems and quickly assimilate our processes to support the transfer of information from our client to production and vice versa
• Create new opportunities with your client and explore ways to help grow their and our business
• Report directly to Account Director.