Our client is one of the Europe’s leading names in end-to-end marketing services. The provide clients a one stop shop from point of sale, creative services, direct mail, digital display marketing, mail, merchandising, content, and print services. One of the team is adding to their family so they need an new account manager to join for a 9 month maternity cover and help look after one of the world’s most well-known names in lets say hot drinks.

You will help steer their clients digital loyalty communications, out of store and digital asset requirements for UK and Europe using email & creative marketing.

We are looking for someone who is…

A highly motivated, adaptable and proactive individual that will bring drive and enthusiasm. Great at relationship building and communicating with people at all levels.

Process orientated, highly organised and able to multi-task. Confident and presents themselves professional at all times.

Calm under pressure and has a pro-active work attitude.

You must be creative

Able to understand, recognise and deliver on time, meeting our client’s deadlines. A problem-solver and strategic thinker.

Experience

We are looking for an accomplished Digital Account Manager who has experience and who knows how to deliver creative and inspiring consumer-focused communications from brief through to distribution. You will need an appetite to discover and use all the latest digital tools and strategies, to support our client’s growth. As such the role will be very hands on, requiring you to create and manage different elements of our client's digital strategy across multiple markets.

The successful candidate will have creative licence to produce and brief their content requirements in line with our client’s needs. While either working with the on-site studio or with our design teams in Mansfield, this role requires a creative and disciplined individual, with the ability to manage multiple projects simultaneously. Additionally, copywriting experience would be advantageous

Key responsibilities

• Operate within the framework of our contract.
• Day to day management of Marketing brief including the design and copy of clients of digital loyalty communications, out of store and digital asset requirements.
• Onsite requirement of 2 days per week rest wfh
• Ensure briefs are created and delivered to our artwork studio clearly, on time and with commercial clarity.
• Manage and track campaign CPA’s and KPI’s, while managing any risks with your line manager and the customer appropriately.
• Identify requirements and solutions to provide legendary customer service.
• Check all POs are raised by the client and provided to head office for timely billing.
• Use management information systems to facilitate daily workflow
• Embrace our management information systems and quickly assimilate our processes to support the transfer of information from our client to production and vice versa
• Create new opportunities with your client and explore ways to help grow their and our business
• Use and manage latest digital tools (Canva, Hootsuite, Trello etc.)
• Report directly to Account Director.