Account Manager & Account Execs

Our client are a full-service creative resource for brands– from digital development to event production, large-scale print to warehousing & fulfilment and creative marketing. They help brands navigate the complexities of marketing in the modern world. Off the back of doing a pretty amazing job one of their most prestigious brands has renewed with them for the next 3 years and they now need account managers and account execs to join the team

Overview:

Working collaboratively with the Senior Account Manager (SAM), client and Internal teams, you will be responsible to ensure all new briefs for 3D Point of Sale (POS) promotions are delivered successfully. Based on site at the client’s Headquarters in Hammersmith, London (Post pandemic), you are responsible for your assigned Brand/s, and are the primary point of contact for the clients’ Visual Merchandise (VM) teams.
A natural ability to multi-task, project-manage, and assist your teams to ensure successful end-to-end project delivery.

You must be customer facing at all times, managing all aspects of your projects through the production process, in line with pre-determined CPAs and the online portal. Maintaining and updating all required online and offline trackers. You are a pro-active individual, comfortable working both as part of the team and independently, who can foresee, raise risk to the SAM and plan around challenges, whilst managing all “live” jobs and managing clients’ expectations at all times. You are responsible for the financial health of the projects on your Brand/s, ensuring all projects have PO/financial cover.

Great organisation, meticulous attention to detail, common sense, excellent communication and outstanding customer service and professionalism, are vital to demonstrate to all stakeholders that you have complete awareness of, and are in full control of all of your Brands’ projects.

Responsibilities

• Planning – Understanding what projects are live, and looking ahead to pre-empt how many projects we should be receiving from which Retailers and Grocers’ promotional periods, in line with the CPAs, as detailed on your WIP.

• Client Contact – attend all Brand WIP meetings and briefings, and become that Brand’s key-account-contact for any printed or creative requirements. Ensure all data on the online WIP is always up to date.
  
• Delivery - Managing and delivering projects from initial brief and concepts/scamps through to completion, within agreed budgets, and to pre-determined CPA deadlines – always to the highest standard. You are responsibly for QC checking all amends prior to resupplying presentations, renders, artworks, prototypes, videos or images to the client. Ensure delivery information, quantity documents for manufacturing are clearly identified.
  
• Studio skill-set identification – Understanding how the 3D Scheduling team work to accommodate the projects’ urgency and requirements through the processes, to optimise internal efficiencies.
  

The ideal candidate will have in-depth knowledge and experience in these key areas:

• Experience in a retail/corporate environment or agency (production/creative).
• Experience in POS, retail installs or creative marketing
• Excellent organisational skills, including a strong attention to detail and the ability to manage multiple projects simultaneously.
• Outstanding verbal and written communication skills across all channels.
• The ability to function well and adapt in a fast-paced environment.
• Proven project management, self-management skills.
• Takes initiative to accomplish objectives; pushing beyond the boundaries and being proactive.
• High-performer with high-productivity and commitment, to meet project delivery dates.
• Contributes actively to a positive and enjoyable work environment.