Jack Lawrence

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Network Operations Manager

Ref #: 1204689
Jack Lawrence 17/08/2021
Location: Cleveland Not Disclosed Cleveland
Salary: $130,000 £
Type: Permanent
Seniority: N/A
Date: 17/08/2021
Network Operations Manager

About the Job:

Do you want to work for one of the US leading service providers through their journey of growth and expansion in the states? Do you have a background in Networks and a passion for managing Engineers and growth?

We’re currently working with Ohios fastest growing ISP in the search for a Network Manager to help cover operations and strategic growth in 4 locations covering MI, IN and OH.

You’ll be in charge of the day-to-day functions of the national Network Operations, oversee functionality and drive the business forward working in conjunction with the NOC Director!

Main Responsibilities:

  • Oversee operations of the Network Operation Center
  • Quality assurance of Network Operations
  • Oversee development of Process and Procedures
  • Oversee scheduling of NOC technicians, ensuring 24 x 7 x 365 shift coverage
  • Mentoring and professional development of direct reports
  • Review and approve timecards, PTO usage, expense reports
  • Oversee the hiring, discipline and termination of NOC staff

Required Qualifications/ Requirements:

  • Minimum of 6+ years of previous work experience in team leadership / employee development
  • Well versed in fiber optics and fiber optic
  • Must be available for monthly travel
  • Must be proficient with Microsoft Office products (Word, Excel and Visio; PowerPoint and Project a plus).
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