Job Title: Account Executive
Contract Type: 12 month fixed term contract
Location: City centre Birmingham - Hybrid (3 days in the office)
salary Guide: circa.£30,000 + benefits
** This is initially a 12 Month fixed-term contract **
Company Overview:
Our client operate in the B2B financing vertical within Financial Services .
Job Summary:
We are looking for a Account Executive to join our clients team for an initial 12 month fixed-term contract, a permanent role will also be available for the holder if desired following this contract. The role is responsible for managing a portfolio of client accounts, providing support and guidance to clients, and ensuring that they get the maximum benefit from our services.
Responsibilities:
- Resolve all client queries accurately and promptly.
- Support clients to ensure they get the maximum benefit from the service, leading to increased satisfaction, client longevity, and operational efficiency.
- Assist clients with onboarding, ensuring that all accounts are set up accurately and within agreed parameters.
- Ensure that audited and management accounts, and other necessary management information, is received on time.
- Record and implement client records and status changes promptly and correctly.
- Help to develop and maintain good commercial relationships with internal stakeholders and with clients.
- Be a supportive and participative team member, ensuring that team members' duties are effectively carried out in their absence.
- Agree realistic funding limits for clients (up to agreed authority levels) in line with sound commercial judgment.
Qualifications and Experience:
- Previous experience in an account management role, ideally in the invoice/asset financing or related industry
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships with clients
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
Benefits:
- Competitive salary and benefits package
- Opportunity to work for a leading provider of financing solutions
- Chance to make a real difference to the success of our clients
- Supportive and collaborative work environment