Dom Birchall

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Customer Support Advisor

Ref #: 1590804_1694637740
Dom Birchall 13/09/2023
Location: Birmingham, West Midlands Not Disclosed Birmingham, West Midlands
Salary: £24000 - £28000 per annum benefits £
Type: Permanent
Seniority: Associate
Date: 13/09/2023
Customer Support Advisor

Job Title: Customer Support Advisor

Location: Central Birmingham

Salary: £24,000 - £28,000 depending on experience benefits

Benefits:

  • 25 days' holiday
  • Private healthcare
  • Pension scheme
  • Discounts on our client's products and services

Responsibilities:

  • Provide excellent customer service to our client's customers
  • Resolve customer queries and complaints in a timely and efficient manner
  • Work as part of a team to deliver a high-quality customer experience
  • Stay up-to-date on our client's product knowledge and industry trends

Qualifications and Skills:

  • A minimum of 2 years' experience in customer service
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Problem-solving skills
  • IT literate

About our client:

Our client is a socially conscious business that is committed to making a positive impact on the world. They offer a great company culture and team environment, as well as excellent career development opportunities. They are looking for a Customer Support Advisor who is passionate about providing excellent customer service and who is excited to join their team.

If you are a highly motivated and customer-oriented individual with excellent communication and problem-solving skills, we would love to hear from you.

Why work for our client?

  • Our client is a socially conscious business that is committed to making a positive impact on the world.
  • They offer a great company culture and team environment.
  • They have excellent career development opportunities.
  • They are located in a central location in Birmingham, so easy transport links

If interested, get your CV across ASAP.

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