We're looking for a talented Customer Service Consultant to work for our client.

They want to recruit someone with demonstrable experience of the insurance market.

If that's you then you could be exactly what they're looking for.

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The Role:

Reporting to the Customer Service Manager and based in the company's Northampton office, as the Customer Service Consultant you will be primarily responsible for handling calls from policy holders, carry out mid term adjustments, preparing policies for renewal, and assisting them with the day-today insurance enquiries and providing friendly and informative advice.

In the job you'll be tasked with the following:

- Handling initial enquiries from clients in relation to claims

- Preparing renewals in a timely fashion

- Maintaining an excellent standard of customer service

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The Candidate:

The ideal candidate for this Customer Service Consultant role will have relevant experience of the insurance market.

You'll also need experience of customer service and renewals.

In addition, you'll need the following:

- Excellent verbal and written communication skills

- A good understanding of the insurance industry

- Good numeracy skills

The ideal person for the role will be the following:

- Familiar with personal lines or commercial insurance products

- Able to work well within a team

- Able to handle complaints

Does that sound like you? If so, we'd love to see your CV.

This position could be right for you if you want to work as any of the following: Customer Service Advisor, Customer Service Executive or as a Customer Service Consultant.

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The Package:

Basic salary: Up to £26,000 per annum

Overtime: Up to £1,000 per annum

Bonus: A personal bonus of up to £2,500 per annum is also available if you hit your targets

Benefits: You'll also receive company pension with the role

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The Company:

The business you'll be working for is an insurance brokerage.

They're a great company to work for. People join them for many reasons, such as they:

- Look to promote from within where possible, leading to excellent professional development opportunities

- Have a clearly supportive and high performance culture

- Offer an excellent, flexible and extremely welcoming working environment

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Interested? If you think you're right for this Customer Service Consultant role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.