Up to £22,000 per annum OTE £24,500
We're looking for a talented Technical Support Administrator to work for our client.
They want to recruit someone with demonstrable experience of business administration.
If that's you then you could be exactly what they're looking for.
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The Role:
Reporting to the Technical Manager and based in the company's Castlereagh office, as the Technical Support Administrator you will be primarily responsible for providing a professional customer focused administration service, ensuring that the most effective systems and processes are followed at all times and customers needs are not just consistently met but also exceeded. You will be responsible for the administration of any projects the company undertakes, act as the first point of contact for all clients and work closely with internal stakeholders to complete any necessary administration.
In the job you'll be tasked with the following:
- Assisting stakeholders with their daily administration duties
- Printing plans, set up project files and produce formal letters
- Issuing notices and certificates to clients and local authorities
- Booking inspections and dealing with telephone enquiries
- Extracting information from the system for use by the technical teams
- Chasing clients for necessary information post review
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The Candidate:
The ideal candidate for this Technical Support Administrator role will have relevant experience of business administration.
You'll also need experience of customer service and dealing with internal stakeholders.
In addition, you'll need the following:
- Strong and effective communication skills
- Excellent written and verbal skills
- Strong organisational skills with the ability to manage your own workload
The ideal person for the role will be the following:
- Able to work as part of a team in a fast paced environment
- Ambitious, and keen to join an organisation that can offer superb career development opportunities
- Able to work on your own initiative
Does that sound like you? If so, we'd love to see your CV.
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The Package:
Basic salary: Up to £22,000 per annum
Bonus: A personal bonus of up to £2,500 per annum is also available if you hit your targets
Benefits: Company pension and training and professional development
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The Company:
The business you'll be working for is an insurance brokerage.
They're a great company to work for. People join them for many reasons, such as they:
- Look to promote from within where possible, leading to excellent professional development opportunities
- Have strong employee loyalty, leading to low staff turnover
- Offer excellent professional development so ideal for career focussed individuals
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Interested? If you think you're right for this Technical Support Administrator role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.
