Up to £21,000 per annum OTE £23,000

We're looking for a talented Customer Service Executive to work for our client.

They want to recruit someone with demonstrable experience of customer service.

If that's you then you could be exactly what they're looking for.

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The Role:

Reporting to the Customer Service Manager and based in the company's Caerphilly office, as the Customer Service Executive you will be primarily responsible for providing support and advice to customers and Insurance Brokers over the phone or by email.

In the job you'll be tasked with the following:

- Processing new business documents

- Processing mid-term adjustments and providing Administrative Support to the underwriting team

- Data Entry as well as maintaining MIB database

- Building and maintaining strong relationships with our clients broker partners

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The Candidate:

The ideal candidate for this Customer Service Executive role will have relevant experience of customer service.

You'll also need experience of business administration.

Plus, it's vital that you've got experience of dealing with customers either face-to-face or by telephone.

In addition, you'll need the following:

- Strong interpersonal, literacy and numeracy skills with the ability to work collaboratively with others

- Excellent written and verbal skills

- Excellent attention to detail

The ideal person for the role will be the following:

- Ambitious, and keen to join an organisation that can offer superb career development opportunities

- Able to work as part of a team

- Able to work in a fast paced environment

Does that sound like you? If so, we'd love to see your CV.

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The Package:

Basic salary: Up to £21,000 per annum

Bonus: A personal bonus of up to £2,000 per annum is also available if you hit your targets

Benefits include:

- Company pension scheme

- 25 days holiday (plus bank holidays)

- Annual bonus scheme

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The Company:

The business you'll be working for is an underwriting agency.

They're a great company to work for. People join them for many reasons, such as they:

- Have strong employee loyalty, leading to low staff turnover

- Have a clearly supportive and high performance culture

- Look to promote from within where possible, leading to excellent professional development opportunities

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Interested? If you think you're right for this Customer Service Executive role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.