We're looking for a talented Customer Service & Claims Advisor to work for our client.

If you can demonstrate previous experience of motor and home insurance products, then you could be exactly what they're looking for.

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The Role:

Reporting to the Customer Service Manager and based in the company's head office, as the Customer Service & Claims Advisor you will be primarily responsible for supporting our clients new business and renewals teams. You will be required to manage and service all mid-term policy changes and to assist with and oversee claims, successfully managing outcomes and dealing with all client servicing needs and tasks with skill and efficiency.

In the job you'll be tasked with the following:

- Maintaining customer and underwriter relationships

- Outbound call handling

- Providing professional advice based on comprehensive assessment of the clients needs and circumstances

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The Candidate:

To be considered for the Customer Service & Claims Advisor role you'll need to be able to demonstrate previous experience of motor and home insurance products.

In addition, you'll need the following:

- Previous customer service experience

- A good telephone manner

- Knowledge and understandings of FCA regulations

The ideal person for the role will be the following:

- Able to develop client and insurer relations

- A good negotiator

- A commutable distance from Northampton

Does that sound like you? If so, we'd love to see your CV.

This position could be right for you if you want to work as any of the following: Customer Service Advisor, Claims Handler or as a Customer Service E.

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The Package:

Basic salary: £22,000 - £26,000 per annum

Bonus: A personal bonus of up to £2,000 per annum is also available if you hit your targets

Benefits include:

- Subsidised healthcare subscriptions

- Retailer discounts

- Pension

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The Company:

The business you'll be working for is an Insurance Broker.

They're a great company to work for. People join them for many reasons, such as they:

- Offer full study support as well as ongoing support from senior colleagues

- Have strong employee loyalty, leading to low staff turnover

- Have a clearly supportive and high performance culture

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Interested? If you think you're right for this Customer Service & Claims Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.