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Trade Floor Support Engineer (Bloomberg/Turrets) EXP - Paris

Ref #: ScoopTradeSupEnginParis
Alan Parker 24/11/2021
Location: Paris, France Not Disclosed Paris, France
Salary: €70,000 (Euros) £
OTE: plus excellent overtime opportunities, corporate benefits, bonus and some European Travel
Type: Permanent
Seniority: N/A
Date: 24/11/2021
Trade Floor Support Engineer (Bloomberg/Turrets) EXP - Paris

Trade Floor Support Engineer (Bloomberg/Turrets) EXP - Paris - Opportunity to relocate to France

€70,000 (Euros) plus excellent overtime opportunities, corporate benefits, bonus and some European Travel - based in Paris, France with immigration processed by employer (potential initial contract in London to cover process time) or EU Passport

Notes:

The core language within the office and organisation is English, but French language skills are important for this position, but not essential. This would suit anyone with a Dual Citizenship for Europe or someone with an EU Passport, but the company will manage the immigration process/application whilst a potential contract in London covers the process time.

The overtime for this role includes 1.5 x hour in the evenings and Saturdays, plus 2 x hour on Sundays and Bank Holidays.

A global investment bank with new offices in Paris, seek an experienced Trade Floor Support Engineer/Desktop Support Engineer, who is motivated, energetic and looking for a challenging environment and ideally has Trade Floor or Investment Banking environment experience.

The applicant should have excellent communication, personality and presentation skills. The ideal candidate will have a strong background in Desktop Support in a financial services environment, ideally with experience of banking, trade floor or investment banking support - someone who knows how to deal with traders, trading floor infra (Bloomberg, turrets, etc) and VIP users plus Back End sense would be ideal. The Applicant should be experienced in managing and resolving a broad array of Desktop issues. Please note this role must as a minimum have experience of VDI and some server support.

The ideal Trade Floor Support Engineer, should be educated to degree level or have the equivalent technical experience and be able to:

  • Work as part of a team yet should be independent enough to troubleshoot technical problems on their own.
  • Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation procedures.
  • The ability to coordinate and execute any moves, adds and changes within the branch office

Job responsibilities for the Trade Floor Support Engineer, include:

  • Daily support of a very active, fast-paced, high volume, diverse trading environment.
  • Responsible for day-to-day implementation, support, and maintenance of infrastructure, including all hardware, software, telephone, and turrets.
  • Deploy/Support all Desktop Hardware.
  • Deploy/Support all Telecom Hardware.
  • Deploy/Support all Firm Blackberry's.
  • Documentation of all systems including existing and new applications, scheduled maintenance, and incoming direct wires/demark information.
  • Responsible for assisting on projects for other groups, such as Facilities, Network, Telecom.
  • Inventory control - RMAs, service calls. New equipment requests.
  • Frontline Support for all Desktop Software.
  • Coordinate & Manage Vendor Support.
  • Submit Application Packaging Requests and certify for production.
  • Support all Application Deployments.
  • Rack & Stack Data Center Equipment.
  • Active Directory Services Support.
  • Print Server (Management & Support).
  • Networking (Patching, Testing & Support).
  • Maintain Server/NAS File Security.

Experience & Skills required for the Trade Floor Support Engineer, position (not all are essential):

  • Technologies and hardware that we use include: Windows 7/10, MAC OS, Bloomberg, Fidessa, IPC turrets, HP desktops, Blackberry's, iPhones/iPads, Printers, Cisco VOIP phones, Lotus Notes, MS Office 2010/2013/2016, 365.
  • In depth knowledge of Windows 7 & Windows 10.
  • Scripting Knowledge (a plus but not a requirement).
  • Knowledge of IPC trading turrets.
  • Knowledge of all desktop hardware such as HP PC's, printers, Blackberry's etc.
  • Excellent communication, personality and presentation skills.
  • Candidates must be able to work in a team environment.
  • Must have excellent decision-making and organizational skills, detail oriented, and the ability to work independently on assigned tasks.

Trade Floor Support Engineer (Bloomberg/Turrets) EXP - Paris - Opportunity to relocate to France

€70,000 (Euros) plus excellent overtime opportunities, corporate benefits, bonus and some European Travel - based in Paris, France with immigration processed by employer (potential initial contract in London to cover process time) or EU Passport

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