Alan Parker

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Lead Maximo/Ellipse Application Support Specialist

Ref #: ScoopAppliSupportSpec
Alan Parker 13/01/2022
Location: Worthing, Remote Not Disclosed Worthing, Remote Worthing
Salary: £55,000 - £60,000 £
OTE: plus excellent benefits and career opportunities
Type: Permanent
Specialisms: Maximo systems / Ellipse systems
Date: 13/01/2022
Lead Maximo/Ellipse Application Support Specialist

Lead Maximo/Ellipse Application Support Specialist - Worthing/Initially Remote/WFH Options

£55,000 - £60,000 plus excellent benefits and career opportunities/Based Worthing, West Sussex with WFH opportunities

This role will start out as mainly remote, but will soon move to 2 days per week, so location of the successful person would need to be within a commutable distance from Worthing, even if just for the 2 days per week.

My client a leading technology strong professional services company is seek an experienced Application Support Specialist, who has experience with Enterprise Asset Management systems, ideally either Maximo or Ellipse. This role is very much a transformation role and will see the successful person make a difference within a large organisation.

The Lead Maximo/Ellipse Application Support Specialist role:

  • This role represents a great opportunity to lead a small team of Application Specialists who deliver a wide range of operational (BAU) and project related services focused on the company's asset management capability.
  • If you thrive on variety then this roles offers just that, with everything from incident resolution to delivering key elements of major projects and programmes.
  • It's an exciting time to join the business and this opportunity will play a key part in a major programme of work to modernise their application estate and implement a new enterprise asset management platform in the shape of IBM Maximo.
  • Although this role is technology based, it's squarely focused on their business, with partnership and collaboration at the heart of what they do.

Core focus of the Lead Maximo/Ellipse Application Support Specialist role:

  • Support the business with knowledge transfer, testing, documentation and service acceptance.
  • Implement new releases of existing business application software, capturing end user requirements and configuring, testing and integrating with business systems as necessary.
  • Provide 2nd and 3rd line support for business applications under role scope.
  • Produce specifications and designs for application and its components to meet defined business needs, retaining compatibility with enterprise and solution architectures.
  • Facilitate productive relationships with and between key stakeholders, during the Planning management and implementation of business change, as applicable.
  • Provide estimates for scope of works and associated resourcing requirements for project planning purposes.
  • Identify project related risks and escalate project issues in a timely manner.

Accountabilities of the Lead Maximo/Ellipse Application Support Specialist role:

  • On-call rota management.
  • Out of hours planning and coordination.
  • Reporting lead for Asset Management applications.

Experience required for the Lead Maximo/Ellipse Application Support Specialist role:

  • Functional experience of asset management systems.
  • Experience in delivering support services within a corporate environment.
  • Experience in managing a multitude of complex systems, both COTS and bespoke.
  • Excellent written and verbal skills.
  • Self-motivated team player.

Desirable experience required for the Lead Maximo/Ellipse Application Support Specialist role:

  • Previous experience with an EAM system, such as Ellipse or IBM Maximo.
  • Awareness of GIS (Geographic Information Systems).
  • In-depth knowledge of Asset process with a proven track record of supporting, implementing and improving applications.

Lead Maximo/Ellipse Application Support Specialist - Worthing/Initially Remote/WFH Options

£55,000 to £60,000 plus excellent benefits and career opportunities/Based Worthing, West Sussex with WFH opportunities

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