Alan Parker

View Profile

Apply Now

Application Specialist - IMMIX SEMD/IT Security System

Ref #: ScoopAppSpeciIMMIX
Alan Parker 08/12/2021
Location: Worthing, Remote Not Disclosed Worthing, Remote
Salary: £55,000 - £60,000 £
OTE: plus great benefits, bonuses and opportunities
Type: Permanent
Seniority: N/A
Specialisms: IMMIX / SEMD Platforms
Date: 08/12/2021
Application Specialist - IMMIX SEMD/IT Security System

Application Specialist - IMMIX SEMD/IT Security System - Worthing/WFH/Remote

£55,000 to £60,000 plus great benefits, bonuses and opportunities/Based in Worthing/Remote start/WFH.

This role will start out as mainly remote, but will soon move to 2 days per week, so location of the successful person would need to be within a reasonably commutable distance from Worthing, even if just for the 2 days per week.

Application Specialist - IMMIX SEMD/IT Security SystemRole Overview:

Our Client is currently going through an exciting IT transformation which will strategically change the way it delivers IT support and services to its business and end users. Following the insourcing of the IMMIX SEMD security system a new Application Specialist group is being introduced within the Operational Technology and Telemetry (OT&T) team to support the platform.

The IMMIX SEMD Application Specialists will work closely with the Alarm Monitoring Centre (AMC), the system vendor and key suppliers in order to maintain and develop the platform in line with our client's DWI commitments. As part of the OT&T team the IMMIX SEMD Application Specialists will also be expected to undertake other BAU and Project related activities as required.

Application Specialist - IMMIX SEMD/IT Security SystemRole Accountabilities:

  • Taking devices on and offline for test and commissioning purposes
  • Be involved/help set up with any new sites/equipment from SEMD requirements
  • Support the AMC manager in undertaking AMC/IMMIX audits
  • Follow up with Emcor and Alert Innovation (or new provider ENGIE) to ensure they can commission new alarms/Redcare devices
  • Support the creation of new reports from IMMIX based upon business demand
  • Generate reports from IMMIX to monitor data quality in the system
  • Have a working knowledge of all sites in IMMIX
  • Build new scripts in IMMIX for the AMC staff to ensure they follow processes
  • Review IMMIX reports and action any necessary corrections
  • Undertake annual audits on IMMIX data quality
  • Provide 2nd line on call support for the IMMIX SEMD Platform
  • Produce any necessary process and support documentation
  • Identify operational related risks and escalate issues in a timely manner
  • Undertake other project and Business Analyst Unit support activities as required as part of our client's Operational Technology and Telemetry team

Person Specification for the Application Specialist - IMMIX SEMD/IT Security System Role:

  • Excellent technical knowledge and experience in IMMIX and/or other SEMD platforms.
  • Proven hands-on experience of IMMIX or other SEMD systems
  • Excellent understanding of configuration dependencies and integration points between IMMIX SEMD systems and sites around the network
  • Strong Technical problem-solving skills relating to IMMIX SEMD platforms and Operational Technology and Telemetry systems
  • Experience in supporting operational Alarm Monitoring Centres and other operational control room teams
  • Experience in managing complex systems
  • Previous experience of working with BT Redcare devices
  • Experience in delivering support services and project delivery within an Operational Technology and Telemetry environment

Application Specialist - IMMIX SEMD/IT Security System - Worthing/WFH/Remote

£55,000 to £60,000 plus great benefits, bonuses and opportunities/Based in Worthing/Remote start/WFH.

Back to Jobs